Helping people understand people.
Know what they need. Design great experiences.
Get to know people
Using innovative evidence-based insight, our researchers and data scientists will help you understand the needs and journeys of people that buy, use or influence the purchase of your services.
Create ‘good growth’
Putting customer experience at the heart of what you do, our strategy team will collaborate on the implementation of a CX programme that considers culture, process and infrastructure.
Build great experiences
Bring inspirational and exciting experiences to life for your customers, with help from our creative experience and technology development teams.
Featured Work
A group of CX-centred enterprises that consider their impact on
people and planet as well as their clients’ customers.
Decision Juice
Sister agency in OMP and our go-to platform for innovative ‘massqual’ research and insight.
Relative Insight
Technical and research partner to oomph integrating text based sentiment and emotion analysis with our Decision Juice output.
Panelbase
Associate company in the OMP group providing access to global panels of respondents for all research sectors.
Carbon Six Digital
Associate company in OMP group with expertise in deep technical development and infrastructure.
Station 10
Associate company in OMP group leading on data science and big data initiatives.
X-ii
OMP initiative delivering insight to the CX community into the impact of external factors on customer experience and behaviour change.
Umbraco
oomph is an Umbraco Gold Partner for the Middle East region. Umbraco is a world leading open source .NET based CMS.